We understand that support is a vital part of your business process to maximise your Salesforce CRM. The support does not end when the project has completed. With a dedicated support desk in-house, we offer a fully supported help desk to all our clients.

We provide support and maintenance through the following ways:

  • Prepaid Support & Maintenance Blocks: allocated blocks of hours based on yearly maintenance exceptions.
  • Ad Hoc Support: where you pay for what you use.
  • Service Level Agreement: tailored support contract.
  • Support Portal: constant access to specific user guides and case management.